Introduction
Welcome to Beauvia. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our beauty booking platform.
Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, and phone number
- Account credentials (password)
- Booking history and preferences
- Payment information (processed securely through our payment partners)
- Profile information for service providers (business details, services offered, pricing)
- Reviews and ratings you submit
- Communications between you and service providers
How We Use Your Information
We use the information we collect to:
- Facilitate bookings between customers and beauty service providers
- Process payments and send transaction confirmations
- Send appointment reminders and notifications
- Improve and personalize your experience on our platform
- Communicate with you about services, promotions, and updates
- Ensure platform safety and prevent fraud
- Comply with legal obligations
Information Sharing
We may share your information with:
- Service providers you book appointments with (name, contact details, booking preferences)
- Payment processors to complete transactions
- Analytics providers to help us improve our services
- Law enforcement when required by law
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- Export your data in a portable format
Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us through our platform's support channels.